Français
Deutsch
Italiano
Privacy Policy
Digistore S.A. places great importance on protecting your personal data. This policy explains what data we collect, for what purposes, on what legal grounds, with whom it is shared, and what your rights are, in accordance with the Swiss Federal Data Protection Act (LPD).
1. Data Controller
DigistoreS.A.
Rue de la Coulouvrenière 21
1204 Geneva — Switzerland
Email: digistore@digistore.ch
Phone: 0223292288
2. Data We Collect
- Identity and contact information: last name, first name, mailing address, email, phone number.
- Order and billing data: products ordered, shipping and billing addresses, purchase history.
- Payment data: processed directly by our payment service provider; no complete banking information is stored on our servers.
- Customer account data: login credentials, preferences.
- Technical and browsing data: IP address, browser type, pages viewed, cookies.
3. Purposes of Processing
- Processing and fulfillment of orders (payment, delivery, billing).
- Management of customer accounts and after-sales service.
- Responding to your inquiries and providing support.
- Compliance with our legal and accounting obligations.
- With your consent: sending information and promotional offers.
- Improving and securing the website.
4. Recipients and Processors
Your data may be shared, to the extent strictly necessary, with:
- Payment service provider: Worldline (Saferpay), for the secure processing of transactions.
- Carriers: Swiss Post and Planzer, for the delivery of your orders.
- Web hosting provider: Infomaniak Network SA (Geneva, Switzerland).
- Where applicable, collection agencies and authorities, in accordance with our legal obligations.
We do not sell or rent your personal data to third parties.
5. Transfer of Data Abroad
Your data is generally processed in Switzerland. If a transfer to a third country were to occur, it would only be made to countries offering an adequate level of protection or subject to appropriate safeguards (e.g., standard contractual clauses).
6. Retention Period
We retain your data for as long as necessary to fulfill the purposes described and to comply with our legal obligations (in particular, the 10-year accounting retention period required by Swiss law).
7. Cookies
The website uses cookies to ensure it functions properly (session, shopping cart, preferences) and, with your consent, for audience measurement purposes. You can configure or block cookies through your browser settings.
8. Security
We implement appropriate technical and organizational measures (encryption, access controls) to protect your data against unauthorized access, loss, or use.
9. Your Rights
In accordance with the Federal Act on Data Protection (LPD), you have the right to access, correct, delete, and object to the processing of your data, as well as the right to withdraw your consent at any time. To exercise these rights, contact us at the following email address: digistore@digistore.ch. You may also file a complaint with the Federal Data Protection and Information Commissioner (FDPIC).
10. Changes
This policy may be amended at any time. The applicable version is the one published on the website on the date you view it.
Last updated: 19.06.2026